PRIVACY POLICY
Effective Date: 18/05/2025
Applies to: www.neuroces.eu
Operator: NEUROSANTE B.V., Snellius 1, 6422 RM Heerlen, Netherlands
1. INTRODUCTION
NEUROSANTE B.V. ("we," "us," "our") values your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our non-commercial, informational website www.neuroces.eu.
This site does not support transactions or user accounts and collects only minimal data required for basic functionality, security, and analytics.
2. CONTROLLER INFORMATION
Data Controller:
NEUROSANTE B.V.
Snellius 1, 6422 RM Heerlen, Netherlands
Email: info@neuroces.com
Phone: +31 6 27 83 77 65
We are responsible for determining the purpose and means of data processing and ensuring lawful handling of all personal data collected via www.neuroces.eu.
3. WHAT DATA WE COLLECT AND WHY
We may collect the following categories of personal data:
3.1 Usage Data
-
IP address
-
Browser type and version
-
Device type and operating system
-
Referrer URL
-
Pages visited, time spent, and interaction behavior
Purpose: Security monitoring, analytics, website optimization.
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
3.2 Cookie Data
We use essential and optional cookies.
-
Essential cookies ensure basic website functionality.
-
Optional cookies may support analytics or third-party embedded services.
Purpose: To enable core functionality, analyze site performance, and improve user experience.
Legal basis: Consent (Art. 6(1)(a)) for non-essential cookies.
3.3 Contact Form Data (if applicable)
-
Full name
-
Email address
-
Message content
Purpose: To respond to your inquiries submitted via the website. Legal basis: Consent (Art. 6(1)(a)) or legitimate interest (Art. 6(1)(f)).
We do not collect:
-
Payment data
-
Account credentials
-
Sensitive personal data (e.g., health-related information)
4. HOW WE COLLECT DATA
Data is collected via:
-
Server logs and security systems (usage data)
-
Cookies and analytics tools (tracking and performance)
-
Contact form submissions (if voluntarily used by the user)
5. LEGAL BASES FOR PROCESSING
We process personal data lawfully based on:
-
Consent: For contact form submissions and non-essential cookies.
-
Legitimate interest: For analytics, security, and website maintenance.
-
Legal obligation: If required to comply with Dutch or EU law.
You may withdraw your consent at any time by contacting info@neuroces.com.
6. DATA RETENTION
We retain your personal data only as long as necessary:
-
Contact form data: Up to 12 months
-
Usage data: Up to 14 months (in anonymized or aggregated form)
-
Cookie data: As specified in our Cookie Policy
We apply data minimization and regularly review stored data.
7. DATA SHARING
We do not sell or trade your data. Your data may be shared only when:
-
Required by law (e.g., authorities, legal claims)
-
Necessary for technical operation (e.g., hosting provider under GDPR-compliant agreements)
-
Consent is explicitly given (e.g., third-party analytics)
All third-party processors are bound by Data Processing Agreements (DPAs) in accordance with Article 28 of the GDPR.
8. INTERNATIONAL TRANSFERS
We do not intentionally transfer personal data outside the European Economic Area (EEA). If international transfers become necessary, we will implement safeguards such as:
-
European Commission Standard Contractual Clauses
-
Adequacy decisions
-
Binding corporate rules
9. DATA SECURITY MEASURES
We take appropriate steps to protect personal data, including:
-
HTTPS secure communication
-
Server-level firewalls and monitoring
-
Role-based access controls
-
Staff confidentiality commitments
-
Periodic reviews of technical and organizational measures
10. YOUR GDPR RIGHTS
You have the following rights under GDPR:
-
Right to access (Art. 15)
-
Right to rectification (Art. 16)
-
Right to erasure (Art. 17)
-
Right to restrict processing (Art. 18)
-
Right to data portability (Art. 20)
-
Right to object (Art. 21)
-
Right to withdraw consent (Art. 7(3))
-
Right to lodge a complaint with a supervisory authority (Art. 77)
To exercise these rights, contact: info@neuroces.com
Supervisory Authority: Autoriteit Persoonsgegevens (Dutch DPA)
Website: https://autoriteitpersoonsgegevens.nl
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to:
-
Ensure proper site functionality
-
Analyze usage trends and statistics
-
Remember language or region preferences
You may change your cookie settings at any time through our cookie banner or your browser settings. For full details, see our Cookie Policy.
12. CHANGES TO THIS PRIVACY POLICY
This policy may be updated to reflect:
-
Legal or regulatory changes
-
Modifications in website functionality
-
Best practices in data protection
Changes will be published on this page with a revised effective date. Where applicable, we will notify you via website banners or contact information.
13. CONTACT INFORMATION
For privacy-related inquiries, you may contact us:
NEUROSANTE B.V.
Snellius 1, 6422 RM Heerlen, Netherlands
Email: info@neuroces.com
Phone: +31 6 27 83 77 65